{"current":{"active_incidents":["Salesforce Workflow Connection issues in all Regions"],"activity_catalog":{"incident_reported_count":1,"incident_retained_count":1,"maintenance_reported_count":1,"maintenance_retained_count":1},"checked_at":"2026-08-19T12:08:47.363553+00:00","component_catalog":{"group_count":5,"reported_count":31,"retained_count":31,"scope":"complete","truncated":false},"components":[{"group_id":"5ls30xbkc4rg","group_name":"Surveys","id":"trl6zc6sdcf4","name":"Survey Taking","status":"operational"},{"group_id":"1hflfv0flzc3","group_name":"Distributions","id":"r6b57gdvj56y","name":"Email","status":"operational"},{"group_id":"zqc4z9prl1kk","group_name":"Website / App Insights","id":"ltznmsh6xrhs","name":"WAI Project Editing","status":"operational"},{"group_id":"pnhr15gnc4zf","group_name":"Support","id":"wx57psmnmtgy","name":"Product Documentation","status":"operational"},{"group_id":"08vld844rlwz","group_name":"Discover Studio","id":"fvr5jnttqcrb","name":"Endpoint: https://cxstudio.clarabridge.net/dashboard/","status":"operational"},{"group_id":"1hflfv0flzc3","group_name":"Distributions","id":"p318pkg6j4tg","name":"SMS (Text)","status":"operational"},{"group_id":"5ls30xbkc4rg","group_name":"Surveys","id":"zkvg7jsx1t5g","name":"Survey Editing","status":"operational"},{"group_id":"pnhr15gnc4zf","group_name":"Support","id":"sb54d4zhzwzq","name":"Live Support","status":"operational"},{"group_id":"zqc4z9prl1kk","group_name":"Website / App Insights","id":"rf1wkfdvzy8b","name":"Session Replay","status":"operational"},{"group_id":"08vld844rlwz","group_name":"Discover Studio","id":"w4xwjc409bcd","name":"US Endpoint: https://studio.us1.qualtrics.io/dashboard/","status":"operational"},{"group_id":"","id":"cxbbktbvpq7q","name":"Logins","status":"operational"},{"group_id":"zqc4z9prl1kk","group_name":"Website / App Insights","id":"qkdkl6ndc9sk","name":"Visitor Intercept Display","status":"operational"},{"group_id":"08vld844rlwz","group_name":"Discover Studio","id":"v1crb1dpsqkc","name":"Canada Endpoint: https://studio.ca1.qualtrics.io/dashboard/","status":"operational"},{"group_id":"1hflfv0flzc3","group_name":"Distributions","id":"zcwnztgfnns6","name":"Online Panels","status":"operational"},{"group_id":"","id":"n5h6p9w5d7rl","name":"Data Processing","status":"operational"},{"group_id":"08vld844rlwz","group_name":"Discover Studio","id":"x3l1l1sg1lvm","name":"UK Endpoint: https://studio.eu2.qualtrics.io/dashboard/","status":"operational"},{"group_id":"","id":"cyxv56m3yktz","name":"Projects","status":"operational"},{"group_id":"08vld844rlwz","group_name":"Discover Studio","id":"myn47vvzkt31","name":"EU Endpoint: https://studio.fra1.qualtrics.com/dashboard/","status":"operational"},{"group_id":"","id":"3xsjdbqd6ts9","name":"Administration","status":"operational"},{"group_id":"08vld844rlwz","group_name":"Discover Studio","id":"f3jd1nbc3f6p","name":"ANZ Endpoint: https://studio.aus1.qualtrics.io/dashboard/","status":"operational"},{"group_id":"","id":"qljzdyy9hld9","name":"XM Directory / Contacts","status":"operational"},{"group_id":"08vld844rlwz","group_name":"Discover Studio","id":"6v19f0p6fm99","name":"FedRAMP Endpoint: https://studio.gov1.qualtrics.com/","status":"operational"},{"group_id":"","id":"70sfyxnyj9cv","name":"Dashboards","status":"operational"},{"group_id":"","id":"64nq2qrrqql7","name":"Results and Reports","status":"operational"},{"group_id":"","id":"ht2dvpwsv7v3","name":"Workflows","status":"degraded"},{"group_id":"","id":"w38dj45rc31k","name":"Tickets","status":"operational"},{"group_id":"","id":"0g83y8c83cyz","name":"API / Developer Platform","status":"operational"},{"group_id":"","id":"s4z4tb8lzmd8","name":"Online Reputation Management","status":"operational"},{"group_id":"","id":"2q13mlq1gbq0","name":"Qualtrics-owned SFTP server","status":"operational"},{"group_id":"","id":"xzjqs5s7s430","name":"Stats iQ & Text iQ","status":"operational"},{"group_id":"","id":"nfw58bj848s6","name":"Experience Community","status":"operational"}],"detail":"Atlassian Statuspage reports Partially Degraded Service.","http_status":200,"impact_scope":null,"incidents":[{"id":"nrfkytw589hv","impact":"degraded","last_update_at":"2026-08-12T21:48:13.199Z","latest_update":"Due to a Salesforce issue surfacing with enablement of recently introduced mandatory security controls, some Qualtrics workflows connecting to Salesforce are currently failing to authenticate, with a message indicating that the connection has expired or is invalid.\n\nACTION: These connections will not recover on their own. Restoring them requires a one-time re-authorization per affected connection on your side. This can be done by either:\n\n1) navigating to the impacted workflow and refreshing the Salesforce credential (recommended), or \n2) creating a new credential, sharing in the same way as the one being replaced, saving and assigning to each affected workflow.","name":"Salesforce Workflow Connection issues in all Regions","status":"monitoring"}],"latency_ms":169.2,"maintenance":[{"id":"5m4gvxwk0j4z","impact":"maintenance","last_update_at":"2026-08-18T15:55:57.132Z","latest_update":"There will be a regularly scheduled maintenance window for Discover every Sunday from 8:00-10:00PM US ET. Users may be unable to access Discover Applications intermittently or persistently for the duration of the maintenance activity.","name":"Discover Maintenance","scheduled_for":"2026-08-24T00:00:00.000Z","scheduled_until":"2026-08-24T02:00:00.000Z","status":"scheduled"}],"ok":true,"operational":false,"state":"degraded","status_label":null},"history":{"observations":[{"checked_at":"2026-08-13T06:35:38.886965+00:00","http_status":200,"latency_ms":342.68,"ok":true,"operational":false,"state":"degraded"},{"checked_at":"2026-08-13T07:35:53.771230+00:00","http_status":200,"latency_ms":228.75,"ok":true,"operational":false,"state":"degraded"},{"checked_at":"2026-08-13T08:36:25.294307+00:00","http_status":200,"latency_ms":188.19,"ok":true,"operational":false,"state":"degraded"},{"checked_at":"2026-08-13T09:37:01.313638+00:00","http_status":200,"latency_ms":166.16,"ok":true,"operational":false,"state":"degraded"},{"checked_at":"2026-08-13T09:47:48.318056+00:00","http_status":200,"latency_ms":173.76,"ok":true,"operational":false,"state":"degraded"},{"checked_at":"2026-08-13T10:47:53.673453+00:00","http_status":200,"latency_ms":254.89,"ok":true,"operational":false,"state":"degraded"},{"checked_at":"2026-08-13T11:48:24.227835+00:00","http_status":200,"latency_ms":313.98,"ok":true,"operational":false,"state":"degraded"},{"checked_at":"2026-08-13T12:48:52.630742+00:00","http_status":200,"latency_ms":127.9,"ok":true,"operational":false,"state":"degraded"},{"checked_at":"2026-08-13T13:49:30.036722+00:00","http_status":200,"latency_ms":150.84,"ok":true,"operational":false,"state":"degraded"},{"checked_at":"2026-08-13T14:50:03.608250+00:00","http_status":200,"latency_ms":356.15,"ok":true,"operational":false,"state":"degraded"},{"checked_at":"2026-08-13T15:50:43.956793+00:00","http_status":200,"latency_ms":204.9,"ok":true,"operational":false,"state":"degraded"},{"checked_at":"2026-08-13T16:51:33.404218+00:00","http_status":200,"latency_ms":228.48,"ok":true,"operational":false,"state":"degraded"},{"checked_at":"2026-08-13T17:52:05.760575+00:00","http_status":200,"latency_ms":176.62,"ok":true,"operational":false,"state":"degraded"},{"checked_at":"2026-08-13T18:52:36.722360+00:00","http_status":200,"latency_ms":271.72,"ok":true,"operational":false,"state":"degraded"},{"checked_at":"2026-08-13T19:53:09.776727+00:00","http_status":200,"latency_ms":274.49,"ok":true,"operational":false,"state":"degraded"},{"checked_at":"2026-08-13T20:53:40.577557+00:00","http_status":200,"latency_ms":228.88,"ok":true,"operational":false,"state":"degraded"},{"checked_at":"2026-08-13T21:54:19.099179+00:00","http_status":200,"latency_ms":488.8,"ok":true,"operational":false,"state":"degraded"},{"checked_at":"2026-08-13T22:54:56.537296+00:00","http_status":200,"latency_ms":237.42,"ok":true,"operational":false,"state":"degraded"},{"checked_at":"2026-08-13T23:11:24.925690+00:00","http_status":200,"latency_ms":323.98,"ok":true,"operational":false,"state":"degraded"},{"checked_at":"2026-08-13T23:59:47.354935+00:00","http_status":200,"latency_ms":106.2,"ok":true,"operational":false,"state":"degraded"},{"checked_at":"2026-08-14T01:00:20.595250+00:00","http_status":200,"latency_ms":355.41,"ok":true,"operational":false,"state":"degraded"},{"checked_at":"2026-08-14T01:01:21.115673+00:00","http_status":200,"latency_ms":371.13,"ok":true,"operational":false,"state":"degraded"},{"checked_at":"2026-08-14T02:01:58.700602+00:00","http_status":200,"latency_ms":318.58,"ok":true,"operational":false,"state":"degraded"},{"checked_at":"2026-08-14T03:02:30.123106+00:00","http_status":200,"latency_ms":371.73,"ok":true,"operational":false,"state":"degraded"},{"checked_at":"2026-08-14T04:03:06.271987+00:00","http_status":200,"latency_ms":248.4,"ok":true,"operational":false,"state":"degraded"},{"checked_at":"2026-08-14T05:03:41.712215+00:00","http_status":200,"latency_ms":128.05,"ok":true,"operational":false,"state":"degraded"},{"checked_at":"2026-08-14T06:04:17.167458+00:00","http_status":200,"latency_ms":174.0,"ok":true,"operational":false,"state":"degraded"},{"checked_at":"2026-08-14T07:04:50.176498+00:00","http_status":200,"latency_ms":257.87,"ok":true,"operational":false,"state":"degraded"},{"checked_at":"2026-08-14T08:05:21.890536+00:00","http_status":200,"latency_ms":254.85,"ok":true,"operational":false,"state":"degraded"},{"checked_at":"2026-08-14T09:05:56.590080+00:00","http_status":200,"latency_ms":270.8,"ok":true,"operational":false,"state":"degraded"},{"checked_at":"2026-08-14T10:06:28.882409+00:00","http_status":200,"latency_ms":198.47,"ok":true,"operational":false,"state":"degraded"},{"checked_at":"2026-08-14T11:07:14.787842+00:00","http_status":200,"latency_ms":279.05,"ok":true,"operational":false,"state":"degraded"},{"checked_at":"2026-08-14T12:07:43.989029+00:00","http_status":200,"latency_ms":90.63,"ok":true,"operational":false,"state":"degraded"},{"checked_at":"2026-08-14T13:08:14.172344+00:00","http_status":200,"latency_ms":233.5,"ok":true,"operational":false,"state":"degraded"},{"checked_at":"2026-08-14T14:08:49.827578+00:00","http_status":200,"latency_ms":116.56,"ok":true,"operational":false,"state":"degraded"},{"checked_at":"2026-08-14T15:00:58.099428+00:00","http_status":200,"latency_ms":276.33,"ok":true,"operational":false,"state":"degraded"},{"checked_at":"2026-08-14T16:01:43.533250+00:00","http_status":200,"latency_ms":157.87,"ok":true,"operational":false,"state":"degraded"},{"checked_at":"2026-08-14T17:02:14.692650+00:00","http_status":200,"latency_ms":247.95,"ok":true,"operational":false,"state":"degraded"},{"checked_at":"2026-08-14T18:02:47.397174+00:00","http_status":200,"latency_ms":119.77,"ok":true,"operational":false,"state":"degraded"},{"checked_at":"2026-08-14T19:03:18.916028+00:00","http_status":200,"latency_ms":219.51,"ok":true,"operational":false,"state":"degraded"},{"checked_at":"2026-08-14T20:04:07.392281+00:00","http_status":200,"latency_ms":155.43,"ok":true,"operational":false,"state":"degraded"},{"checked_at":"2026-08-14T21:04:52.053298+00:00","http_status":200,"latency_ms":268.19,"ok":true,"operational":false,"state":"degraded"},{"checked_at":"2026-08-14T22:05:28.690416+00:00","http_status":200,"latency_ms":342.83,"ok":true,"operational":false,"state":"degraded"},{"checked_at":"2026-08-14T23:06:01.919411+00:00","http_status":200,"latency_ms":170.68,"ok":true,"operational":false,"state":"degraded"},{"checked_at":"2026-08-15T00:06:38.670902+00:00","http_status":200,"latency_ms":207.29,"ok":true,"operational":false,"state":"degraded"},{"checked_at":"2026-08-15T01:07:08.217489+00:00","http_status":200,"latency_ms":192.13,"ok":true,"operational":false,"state":"degraded"},{"checked_at":"2026-08-15T02:07:38.278977+00:00","http_status":200,"latency_ms":170.2,"ok":true,"operational":false,"state":"degraded"},{"checked_at":"2026-08-15T03:08:06.806990+00:00","http_status":200,"latency_ms":149.04,"ok":true,"operational":false,"state":"degraded"},{"checked_at":"2026-08-15T04:08:42.998142+00:00","http_status":200,"latency_ms":277.08,"ok":true,"operational":false,"state":"degraded"},{"checked_at":"2026-08-15T05:09:38.866866+00:00","http_status":200,"latency_ms":344.4,"ok":true,"operational":false,"state":"degraded"},{"checked_at":"2026-08-15T06:10:15.671159+00:00","http_status":200,"latency_ms":317.53,"ok":true,"operational":false,"state":"degraded"},{"checked_at":"2026-08-15T07:11:10.390590+00:00","http_status":200,"latency_ms":262.44,"ok":true,"operational":false,"state":"degraded"},{"checked_at":"2026-08-15T08:11:41.136061+00:00","http_status":200,"latency_ms":107.38,"ok":true,"operational":false,"state":"degraded"},{"checked_at":"2026-08-15T09:12:16.482112+00:00","http_status":200,"latency_ms":293.66,"ok":true,"operational":false,"state":"degraded"},{"checked_at":"2026-08-15T10:12:45.026704+00:00","http_status":200,"latency_ms":146.23,"ok":true,"operational":false,"state":"degraded"},{"checked_at":"2026-08-15T11:13:16.033555+00:00","http_status":200,"latency_ms":381.28,"ok":true,"operational":false,"state":"degraded"},{"checked_at":"2026-08-15T12:13:46.307914+00:00","http_status":200,"latency_ms":66.97,"ok":true,"operational":false,"state":"degraded"},{"checked_at":"2026-08-15T13:14:27.491924+00:00","http_status":200,"latency_ms":97.72,"ok":true,"operational":false,"state":"degraded"},{"checked_at":"2026-08-15T14:14:57.116872+00:00","http_status":200,"latency_ms":75.17,"ok":true,"operational":false,"state":"degraded"},{"checked_at":"2026-08-15T15:15:31.680937+00:00","http_status":200,"latency_ms":324.36,"ok":true,"operational":false,"state":"degraded"},{"checked_at":"2026-08-15T16:16:00.555875+00:00","http_status":200,"latency_ms":151.95,"ok":true,"operational":false,"state":"degraded"},{"checked_at":"2026-08-15T17:16:33.865969+00:00","http_status":200,"latency_ms":101.32,"ok":true,"operational":false,"state":"degraded"},{"checked_at":"2026-08-15T18:17:05.613748+00:00","http_status":200,"latency_ms":155.18,"ok":true,"operational":false,"state":"degraded"},{"checked_at":"2026-08-15T19:17:39.511475+00:00","http_status":200,"latency_ms":125.4,"ok":true,"operational":false,"state":"degraded"},{"checked_at":"2026-08-15T20:18:19.721166+00:00","http_status":200,"latency_ms":120.44,"ok":true,"operational":false,"state":"degraded"},{"checked_at":"2026-08-15T21:18:49.908560+00:00","http_status":200,"latency_ms":262.58,"ok":true,"operational":false,"state":"degraded"},{"checked_at":"2026-08-15T22:19:20.925397+00:00","http_status":200,"latency_ms":71.87,"ok":true,"operational":false,"state":"degraded"},{"checked_at":"2026-08-15T23:19:54.366666+00:00","http_status":200,"latency_ms":303.71,"ok":true,"operational":false,"state":"degraded"},{"checked_at":"2026-08-16T00:20:25.659208+00:00","http_status":200,"latency_ms":173.75,"ok":true,"operational":false,"state":"degraded"},{"checked_at":"2026-08-16T01:20:58.093278+00:00","http_status":200,"latency_ms":99.79,"ok":true,"operational":false,"state":"degraded"},{"checked_at":"2026-08-16T02:21:33.657212+00:00","http_status":200,"latency_ms":89.15,"ok":true,"operational":false,"state":"degraded"},{"checked_at":"2026-08-16T03:22:01.059586+00:00","http_status":200,"latency_ms":165.65,"ok":true,"operational":false,"state":"degraded"},{"checked_at":"2026-08-16T04:22:36.218086+00:00","http_status":200,"latency_ms":188.92,"ok":true,"operational":false,"state":"degraded"},{"checked_at":"2026-08-16T05:23:13.762645+00:00","http_status":200,"latency_ms":259.03,"ok":true,"operational":false,"state":"degraded"},{"checked_at":"2026-08-16T06:23:46.169806+00:00","http_status":200,"latency_ms":151.16,"ok":true,"operational":false,"state":"degraded"},{"checked_at":"2026-08-16T07:24:22.632123+00:00","http_status":200,"latency_ms":108.13,"ok":true,"operational":false,"state":"degraded"},{"checked_at":"2026-08-16T08:25:00.389869+00:00","http_status":200,"latency_ms":462.9,"ok":true,"operational":false,"state":"degraded"},{"checked_at":"2026-08-16T09:25:35.047788+00:00","http_status":200,"latency_ms":280.84,"ok":true,"operational":false,"state":"degraded"},{"checked_at":"2026-08-16T10:26:09.277829+00:00","http_status":200,"latency_ms":248.47,"ok":true,"operational":false,"state":"degraded"},{"checked_at":"2026-08-16T11:26:52.185130+00:00","http_status":200,"latency_ms":251.85,"ok":true,"operational":false,"state":"degraded"},{"checked_at":"2026-08-16T12:27:27.846233+00:00","http_status":200,"latency_ms":171.94,"ok":true,"operational":false,"state":"degraded"},{"checked_at":"2026-08-16T13:28:05.017384+00:00","http_status":200,"latency_ms":228.93,"ok":true,"operational":false,"state":"degraded"},{"checked_at":"2026-08-16T14:28:39.051904+00:00","http_status":200,"latency_ms":97.85,"ok":true,"operational":false,"state":"degraded"},{"checked_at":"2026-08-16T15:29:13.239808+00:00","http_status":200,"latency_ms":86.14,"ok":true,"operational":false,"state":"degraded"},{"checked_at":"2026-08-16T16:29:46.916714+00:00","http_status":200,"latency_ms":188.75,"ok":true,"operational":false,"state":"degraded"},{"checked_at":"2026-08-16T17:30:23.613489+00:00","http_status":200,"latency_ms":418.54,"ok":true,"operational":false,"state":"degraded"},{"checked_at":"2026-08-16T18:30:55.304141+00:00","http_status":200,"latency_ms":151.43,"ok":true,"operational":false,"state":"degraded"},{"checked_at":"2026-08-16T19:31:30.431431+00:00","http_status":200,"latency_ms":254.98,"ok":true,"operational":false,"state":"degraded"},{"checked_at":"2026-08-16T20:32:07.943884+00:00","http_status":200,"latency_ms":225.43,"ok":true,"operational":false,"state":"degraded"},{"checked_at":"2026-08-16T21:32:41.752084+00:00","http_status":200,"latency_ms":206.69,"ok":true,"operational":false,"state":"degraded"},{"checked_at":"2026-08-16T22:33:15.309660+00:00","http_status":200,"latency_ms":223.14,"ok":true,"operational":false,"state":"degraded"},{"checked_at":"2026-08-16T23:33:56.128802+00:00","http_status":200,"latency_ms":192.21,"ok":true,"operational":false,"state":"degraded"},{"checked_at":"2026-08-17T00:01:16.503339+00:00","http_status":200,"latency_ms":332.05,"ok":true,"operational":false,"state":"degraded"},{"checked_at":"2026-08-17T01:01:23.488113+00:00","http_status":200,"latency_ms":245.94,"ok":true,"operational":false,"state":"degraded"},{"checked_at":"2026-08-17T02:00:58.291595+00:00","http_status":200,"latency_ms":357.82,"ok":true,"operational":false,"state":"degraded"},{"checked_at":"2026-08-17T03:01:29.656659+00:00","http_status":200,"latency_ms":318.2,"ok":true,"operational":false,"state":"degraded"},{"checked_at":"2026-08-17T04:02:00.731816+00:00","http_status":200,"latency_ms":201.32,"ok":true,"operational":false,"state":"degraded"},{"checked_at":"2026-08-17T05:02:45.963699+00:00","http_status":200,"latency_ms":267.99,"ok":true,"operational":false,"state":"degraded"},{"checked_at":"2026-08-17T06:03:36.366509+00:00","http_status":200,"latency_ms":208.59,"ok":true,"operational":false,"state":"degraded"},{"checked_at":"2026-08-17T07:04:06.130877+00:00","http_status":200,"latency_ms":84.06,"ok":true,"operational":false,"state":"degraded"},{"checked_at":"2026-08-17T08:04:39.753307+00:00","http_status":200,"latency_ms":171.39,"ok":true,"operational":false,"state":"degraded"},{"checked_at":"2026-08-17T08:46:38.288518+00:00","http_status":200,"latency_ms":613.34,"ok":true,"operational":false,"state":"degraded"},{"checked_at":"2026-08-17T09:46:42.468141+00:00","http_status":200,"latency_ms":264.88,"ok":true,"operational":false,"state":"degraded"},{"checked_at":"2026-08-17T10:47:05.065988+00:00","http_status":200,"latency_ms":180.17,"ok":true,"operational":false,"state":"degraded"},{"checked_at":"2026-08-17T11:47:14.920844+00:00","http_status":200,"latency_ms":149.81,"ok":true,"operational":false,"state":"degraded"},{"checked_at":"2026-08-17T12:48:12.606602+00:00","http_status":200,"latency_ms":155.18,"ok":true,"operational":false,"state":"degraded"},{"checked_at":"2026-08-17T13:48:47.302214+00:00","http_status":200,"latency_ms":168.12,"ok":true,"operational":false,"state":"degraded"},{"checked_at":"2026-08-17T14:48:52.700540+00:00","http_status":200,"latency_ms":78.24,"ok":true,"operational":false,"state":"degraded"},{"checked_at":"2026-08-17T15:49:28.375633+00:00","http_status":200,"latency_ms":151.75,"ok":true,"operational":false,"state":"degraded"},{"checked_at":"2026-08-17T16:50:04.545274+00:00","http_status":200,"latency_ms":1300.75,"ok":true,"operational":false,"state":"degraded"},{"checked_at":"2026-08-17T17:50:41.315951+00:00","http_status":200,"latency_ms":332.56,"ok":true,"operational":false,"state":"degraded"},{"checked_at":"2026-08-17T18:51:13.247858+00:00","http_status":200,"latency_ms":254.5,"ok":true,"operational":false,"state":"degraded"},{"checked_at":"2026-08-17T19:51:55.560570+00:00","http_status":200,"latency_ms":264.18,"ok":true,"operational":false,"state":"degraded"},{"checked_at":"2026-08-17T20:52:28.750327+00:00","http_status":200,"latency_ms":197.99,"ok":true,"operational":false,"state":"degraded"},{"checked_at":"2026-08-17T21:52:36.122447+00:00","http_status":200,"latency_ms":287.48,"ok":true,"operational":false,"state":"degraded"},{"checked_at":"2026-08-17T22:53:17.819887+00:00","http_status":200,"latency_ms":166.72,"ok":true,"operational":false,"state":"degraded"},{"checked_at":"2026-08-17T23:54:08.824119+00:00","http_status":200,"latency_ms":272.27,"ok":true,"operational":false,"state":"degraded"},{"checked_at":"2026-08-18T00:54:42.224306+00:00","http_status":200,"latency_ms":621.42,"ok":true,"operational":false,"state":"degraded"},{"checked_at":"2026-08-18T01:55:17.405701+00:00","http_status":200,"latency_ms":232.01,"ok":true,"operational":false,"state":"degraded"},{"checked_at":"2026-08-18T02:55:51.361145+00:00","http_status":200,"latency_ms":285.83,"ok":true,"operational":false,"state":"degraded"},{"checked_at":"2026-08-18T03:56:27.030539+00:00","http_status":200,"latency_ms":220.07,"ok":true,"operational":false,"state":"degraded"},{"checked_at":"2026-08-18T04:56:56.132583+00:00","http_status":200,"latency_ms":275.15,"ok":true,"operational":false,"state":"degraded"},{"checked_at":"2026-08-18T05:57:27.972336+00:00","http_status":200,"latency_ms":92.2,"ok":true,"operational":false,"state":"degraded"},{"checked_at":"2026-08-18T06:58:00.804044+00:00","http_status":200,"latency_ms":186.04,"ok":true,"operational":false,"state":"degraded"},{"checked_at":"2026-08-18T07:58:09.503204+00:00","http_status":200,"latency_ms":84.4,"ok":true,"operational":false,"state":"degraded"},{"checked_at":"2026-08-18T08:58:50.627810+00:00","http_status":200,"latency_ms":326.79,"ok":true,"operational":false,"state":"degraded"},{"checked_at":"2026-08-18T09:59:23.904006+00:00","http_status":200,"latency_ms":280.3,"ok":true,"operational":false,"state":"degraded"},{"checked_at":"2026-08-18T11:00:00.087613+00:00","http_status":200,"latency_ms":392.47,"ok":true,"operational":false,"state":"degraded"},{"checked_at":"2026-08-18T12:00:32.986160+00:00","http_status":200,"latency_ms":377.94,"ok":true,"operational":false,"state":"degraded"},{"checked_at":"2026-08-18T13:01:10.802077+00:00","http_status":200,"latency_ms":139.55,"ok":true,"operational":false,"state":"degraded"},{"checked_at":"2026-08-18T14:01:43.958140+00:00","http_status":200,"latency_ms":146.68,"ok":true,"operational":false,"state":"degraded"},{"checked_at":"2026-08-18T15:02:41.992651+00:00","http_status":200,"latency_ms":305.37,"ok":true,"operational":false,"state":"degraded"},{"checked_at":"2026-08-18T15:11:45.130456+00:00","http_status":200,"latency_ms":364.42,"ok":true,"operational":false,"state":"degraded"},{"checked_at":"2026-08-18T15:56:10.882050+00:00","http_status":200,"latency_ms":250.03,"ok":true,"operational":false,"state":"degraded"},{"checked_at":"2026-08-18T16:56:45.022432+00:00","http_status":200,"latency_ms":333.33,"ok":true,"operational":false,"state":"degraded"},{"checked_at":"2026-08-18T17:57:24.409716+00:00","http_status":200,"latency_ms":204.84,"ok":true,"operational":false,"state":"degraded"},{"checked_at":"2026-08-18T18:58:00.431860+00:00","http_status":200,"latency_ms":203.12,"ok":true,"operational":false,"state":"degraded"},{"checked_at":"2026-08-18T19:58:05.821142+00:00","http_status":200,"latency_ms":416.98,"ok":true,"operational":false,"state":"degraded"},{"checked_at":"2026-08-18T20:58:44.700130+00:00","http_status":200,"latency_ms":162.22,"ok":true,"operational":false,"state":"degraded"},{"checked_at":"2026-08-18T21:59:29.743123+00:00","http_status":200,"latency_ms":360.18,"ok":true,"operational":false,"state":"degraded"},{"checked_at":"2026-08-18T22:03:31.951798+00:00","http_status":200,"latency_ms":115.13,"ok":true,"operational":false,"state":"degraded"},{"checked_at":"2026-08-18T23:04:26.110771+00:00","http_status":200,"latency_ms":183.94,"ok":true,"operational":false,"state":"degraded"},{"checked_at":"2026-08-18T23:38:46.222633+00:00","http_status":200,"latency_ms":116.69,"ok":true,"operational":false,"state":"degraded"},{"checked_at":"2026-08-19T00:39:18.033956+00:00","http_status":200,"latency_ms":120.19,"ok":true,"operational":false,"state":"degraded"},{"checked_at":"2026-08-19T01:39:56.112136+00:00","http_status":200,"latency_ms":217.99,"ok":true,"operational":false,"state":"degraded"},{"checked_at":"2026-08-19T02:40:25.040388+00:00","http_status":200,"latency_ms":280.51,"ok":true,"operational":false,"state":"degraded"},{"checked_at":"2026-08-19T03:40:57.813539+00:00","http_status":200,"latency_ms":173.25,"ok":true,"operational":false,"state":"degraded"},{"checked_at":"2026-08-19T04:41:32.603810+00:00","http_status":200,"latency_ms":272.15,"ok":true,"operational":false,"state":"degraded"},{"checked_at":"2026-08-19T05:42:04.346155+00:00","http_status":200,"latency_ms":197.87,"ok":true,"operational":false,"state":"degraded"},{"checked_at":"2026-08-19T06:42:36.264538+00:00","http_status":200,"latency_ms":312.54,"ok":true,"operational":false,"state":"degraded"},{"checked_at":"2026-08-19T07:43:05.768514+00:00","http_status":200,"latency_ms":152.96,"ok":true,"operational":false,"state":"degraded"},{"checked_at":"2026-08-19T08:43:26.478811+00:00","http_status":200,"latency_ms":168.4,"ok":true,"operational":false,"state":"degraded"},{"checked_at":"2026-08-19T09:43:28.447228+00:00","http_status":200,"latency_ms":215.88,"ok":true,"operational":false,"state":"degraded"},{"checked_at":"2026-08-19T10:44:04.184579+00:00","http_status":200,"latency_ms":290.34,"ok":true,"operational":false,"state":"degraded"},{"checked_at":"2026-08-19T11:44:36.021514+00:00","http_status":200,"latency_ms":174.21,"ok":true,"operational":false,"state":"degraded"}],"recording":"state_changes_and_hourly_checkpoints","retention_days":30,"truncated":false},"last_known_good":{"active_incidents":["Salesforce Workflow Connection issues in all Regions"],"activity_catalog":{"incident_reported_count":1,"incident_retained_count":1,"maintenance_reported_count":1,"maintenance_retained_count":1},"checked_at":"2026-08-19T12:08:47.363553+00:00","component_catalog":{"group_count":5,"reported_count":31,"retained_count":31,"scope":"complete","truncated":false},"components":[{"group_id":"5ls30xbkc4rg","group_name":"Surveys","id":"trl6zc6sdcf4","name":"Survey Taking","status":"operational"},{"group_id":"1hflfv0flzc3","group_name":"Distributions","id":"r6b57gdvj56y","name":"Email","status":"operational"},{"group_id":"zqc4z9prl1kk","group_name":"Website / App Insights","id":"ltznmsh6xrhs","name":"WAI Project Editing","status":"operational"},{"group_id":"pnhr15gnc4zf","group_name":"Support","id":"wx57psmnmtgy","name":"Product Documentation","status":"operational"},{"group_id":"08vld844rlwz","group_name":"Discover Studio","id":"fvr5jnttqcrb","name":"Endpoint: https://cxstudio.clarabridge.net/dashboard/","status":"operational"},{"group_id":"1hflfv0flzc3","group_name":"Distributions","id":"p318pkg6j4tg","name":"SMS (Text)","status":"operational"},{"group_id":"5ls30xbkc4rg","group_name":"Surveys","id":"zkvg7jsx1t5g","name":"Survey Editing","status":"operational"},{"group_id":"pnhr15gnc4zf","group_name":"Support","id":"sb54d4zhzwzq","name":"Live Support","status":"operational"},{"group_id":"zqc4z9prl1kk","group_name":"Website / App Insights","id":"rf1wkfdvzy8b","name":"Session Replay","status":"operational"},{"group_id":"08vld844rlwz","group_name":"Discover Studio","id":"w4xwjc409bcd","name":"US Endpoint: https://studio.us1.qualtrics.io/dashboard/","status":"operational"},{"group_id":"","id":"cxbbktbvpq7q","name":"Logins","status":"operational"},{"group_id":"zqc4z9prl1kk","group_name":"Website / App Insights","id":"qkdkl6ndc9sk","name":"Visitor Intercept Display","status":"operational"},{"group_id":"08vld844rlwz","group_name":"Discover Studio","id":"v1crb1dpsqkc","name":"Canada Endpoint: https://studio.ca1.qualtrics.io/dashboard/","status":"operational"},{"group_id":"1hflfv0flzc3","group_name":"Distributions","id":"zcwnztgfnns6","name":"Online Panels","status":"operational"},{"group_id":"","id":"n5h6p9w5d7rl","name":"Data Processing","status":"operational"},{"group_id":"08vld844rlwz","group_name":"Discover Studio","id":"x3l1l1sg1lvm","name":"UK Endpoint: https://studio.eu2.qualtrics.io/dashboard/","status":"operational"},{"group_id":"","id":"cyxv56m3yktz","name":"Projects","status":"operational"},{"group_id":"08vld844rlwz","group_name":"Discover Studio","id":"myn47vvzkt31","name":"EU Endpoint: https://studio.fra1.qualtrics.com/dashboard/","status":"operational"},{"group_id":"","id":"3xsjdbqd6ts9","name":"Administration","status":"operational"},{"group_id":"08vld844rlwz","group_name":"Discover Studio","id":"f3jd1nbc3f6p","name":"ANZ Endpoint: https://studio.aus1.qualtrics.io/dashboard/","status":"operational"},{"group_id":"","id":"qljzdyy9hld9","name":"XM Directory / Contacts","status":"operational"},{"group_id":"08vld844rlwz","group_name":"Discover Studio","id":"6v19f0p6fm99","name":"FedRAMP Endpoint: https://studio.gov1.qualtrics.com/","status":"operational"},{"group_id":"","id":"70sfyxnyj9cv","name":"Dashboards","status":"operational"},{"group_id":"","id":"64nq2qrrqql7","name":"Results and Reports","status":"operational"},{"group_id":"","id":"ht2dvpwsv7v3","name":"Workflows","status":"degraded"},{"group_id":"","id":"w38dj45rc31k","name":"Tickets","status":"operational"},{"group_id":"","id":"0g83y8c83cyz","name":"API / Developer Platform","status":"operational"},{"group_id":"","id":"s4z4tb8lzmd8","name":"Online Reputation Management","status":"operational"},{"group_id":"","id":"2q13mlq1gbq0","name":"Qualtrics-owned SFTP server","status":"operational"},{"group_id":"","id":"xzjqs5s7s430","name":"Stats iQ & Text iQ","status":"operational"},{"group_id":"","id":"nfw58bj848s6","name":"Experience Community","status":"operational"}],"detail":"Atlassian Statuspage reports Partially Degraded Service.","http_status":200,"impact_scope":null,"incidents":[{"id":"nrfkytw589hv","impact":"degraded","last_update_at":"2026-08-12T21:48:13.199Z","latest_update":"Due to a Salesforce issue surfacing with enablement of recently introduced mandatory security controls, some Qualtrics workflows connecting to Salesforce are currently failing to authenticate, with a message indicating that the connection has expired or is invalid.\n\nACTION: These connections will not recover on their own. Restoring them requires a one-time re-authorization per affected connection on your side. This can be done by either:\n\n1) navigating to the impacted workflow and refreshing the Salesforce credential (recommended), or \n2) creating a new credential, sharing in the same way as the one being replaced, saving and assigning to each affected workflow.","name":"Salesforce Workflow Connection issues in all Regions","status":"monitoring"}],"latency_ms":169.2,"maintenance":[{"id":"5m4gvxwk0j4z","impact":"maintenance","last_update_at":"2026-08-18T15:55:57.132Z","latest_update":"There will be a regularly scheduled maintenance window for Discover every Sunday from 8:00-10:00PM US ET. Users may be unable to access Discover Applications intermittently or persistently for the duration of the maintenance activity.","name":"Discover Maintenance","scheduled_for":"2026-08-24T00:00:00.000Z","scheduled_until":"2026-08-24T02:00:00.000Z","status":"scheduled"}],"ok":true,"operational":false,"state":"degraded","status_label":null},"page":{"company":"Qualtrics","description":"Official service health, components and incident updates","id":158,"interval_seconds":60,"last_checked_at":"2026-08-19T12:08:47.363553+00:00","name":"Qualtrics status","provider":"atlassian_statuspage","slug":"qualtrics","stale":false}}
